Greetings, magical beings of Eye Colors Sale! Welcome to our mystical realm of transformative contact lenses. These Terms and Conditions form the enchanted agreement between you (our valued customer) and Eye Colors Sale (“we,” “us,” or “our”) regarding your use of our website and purchase of our products.
By accessing our website (eyecolorssale.com) and placing an order, you acknowledge that you have read, understood, and agree to be bound by these terms. We’ve crafted this document with clarity and transparency to ensure our magical partnership is built on trust and understanding.
1. Acceptance of Terms
By using our website and purchasing our products, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or purchasing our products.
We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review them periodically for changes.
2. Account Registration
To access certain features of our website, you may need to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and accept all risks of unauthorized access
- Notify us immediately if you discover or suspect any security breaches related to our website
- Take responsibility for all activities that occur under your account
3. Products and Services
Eye Colors Sale offers a magical collection of specialty contact lenses including but not limited to:
- Cosplay Contacts
- Animal Contacts
- Sclera Lenses (Full Eye, Mini, Mesh & Spider)
- Fantasy Lenses (Elf, Cat & Dragon Eye)
- Colored Contacts in various shades
Important Medical Notice: Our contact lenses are cosmetic novelty items. We are not medical professionals and do not provide medical advice. You must consult with an eye care professional before using any cosmetic contact lenses to ensure proper fit and eye health. Misuse of contact lenses can lead to serious eye injury or vision loss.
By purchasing our products, you confirm that:
- You have obtained a valid prescription from a licensed eye care professional
- You will follow all instructions provided with the lenses
- You will not share your lenses with anyone else
- You will adhere to proper hygiene practices when handling lenses
- You are of legal age to purchase contact lenses in your jurisdiction
4. Orders and Payment
All orders are subject to product availability and our acceptance. When you place an order, we will send you an acknowledgment email confirming receipt. This email is not an acceptance of your order.
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
You represent and warrant that the payment information you provide is true and correct, and that you are authorized to use the payment method.
All prices are listed in US Dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to change prices at any time without notice.
5. Shipping and Delivery
We strive to deliver your magical items promptly:
- Order Processing: 1-2 business days
- Standard Shipping (DHL or FedEx): $12.95, delivery within 10-15 business days after dispatch
- Free Shipping (EMS): Available on orders over $50, delivery within 15-25 business days after dispatch
Please note that we cannot ship to all locations. Currently, we do not ship to parts of Asia and certain remote regions.
Delivery times are estimates and may vary due to factors beyond our control, including customs processing. You are responsible for any customs duties, taxes, or fees imposed by your country.
Risk of loss and title for products pass to you upon our delivery to the carrier.
6. Returns and Exchanges
We want you to be utterly thrilled with your mystical vision. Our return policy is designed with both customer satisfaction and hygiene in mind.
Return Period: You have 15 days from the date you receive your order to initiate a return or exchange for eligible items.
Final Sale Items (Non-Returnable): To ensure health and safety, the following cannot be returned or exchanged:
- All contact lenses (for paramount hygiene reasons)
- Any item that is used, damaged, or not in original packaging
- Clearance items (deeply discounted, one-time-only offers)
Return Process:
- Contact our support coven at [email protected] within 15 days with your order number
- We will provide a Return Merchandise Authorization (RMA) number
- Securely pack unused, unopened items in original packaging with a copy of your order confirmation
- Mail to: Eye Colors Sale Returns Department, 4745 Hemlock Lane, Cleburne, US 76031
- You are responsible for return shipping costs unless the return is due to our error
Refunds: Approved refunds will be processed within 5-7 business days after we receive your return. Refunds will be issued to your original payment method. Original shipping costs are non-refundable.
Defective or Incorrect Items: If you receive a defective product or wrong item, contact us immediately at [email protected] with your order number and evidence. We will arrange a replacement or refund and cover return shipping.
7. User Responsibilities
As a user of our website and products, you agree to:
- Use our products responsibly and in accordance with all instructions
- Provide accurate and complete information when creating an account and placing orders
- Not use our website for any illegal or unauthorized purpose
- Not reproduce, duplicate, copy, sell, or exploit any portion of our website without express written permission
- Not transmit any worms, viruses, or any code of a destructive nature
- Comply with all applicable laws and regulations in your use of our products
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and product designs, is the property of Eye Colors Sale or our content suppliers and protected by international copyright and intellectual property laws.
You may not use, reproduce, distribute, or create derivative works from our content without our express written permission. The “Eye Colors Sale” name and logo are trademarks belonging to us.
9. Limitation of Liability
To the fullest extent permitted by law, Eye Colors Sale shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our products or website
- Any unauthorized access to or use of our servers and/or personal information
- Any interruption or cessation of transmission to or from our website
- Any bugs, viruses, or similar that may be transmitted through our website
- Any errors or omissions in any content or for any loss incurred as a result of content posted
Our total liability for any claim related to our products or website shall not exceed the amount you paid for the products giving rise to the claim.
Important: By purchasing our contact lenses, you acknowledge and accept all risks associated with wearing cosmetic contact lenses, including potential eye injury or vision problems if used improperly. You agree to hold harmless Eye Colors Sale, its owners, employees, and affiliates from any claims arising from your use of our products.
10. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of personal information as outlined in our Privacy Policy.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
Any disputes arising from these terms or your use of our website shall be resolved in the state or federal courts located in Johnson County, Texas.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact our support coven:
Email: [email protected]
Address: 4745 Hemlock Lane, Cleburne, US 76031